Shipping and returns
Payment:
- Pay with iDeal, creditcard, Klarna, Bancontact en direct payment.
- Giftcards: Fashioncheque en Fair Fashion Giftcard.
Shipping:
- Free shipping in the Nederlands, Begium and Germany from €75,-
- Regular shipping the Nederlands: €4,95
- Regular shipping Belgium and Germany: €7,95
- Shipping United Kingdom and France: €12,95
- Rest of Europe and outside of Europa shipping costs depend on the country
- Shipping within 2 workdays
- Carrier: PostNL
- When your package is handed over to PostNL you receive an email with a track and trace link to follow the package.
Returns:
- We accept returns within 30 days of purchase.
- Please make sure that the items still have all original tags and labels attached to them and that they are unworn, unwashed and undamaged.
- We will confirm your return by e-mail after receiving.
- The amount will be transferred to your account within 3 workdays days then.
- The shipping costs of the return (also by exchange) are at your expense. We recommend obtaining a tracking number.
- According to the law the shipping costs of sending the package from Marjolein Elisabeth to you are reimbursed when you return the whole order.
- In case of an exchange for another size or product the new shipping costs will be paid by Marjolein Elisabeth (return is for your expense).
- When paid with an external giftvoucher (fe. Fair Fashion Giftcard), a Marjolein Elisabeth voucher will be provided. We can’t pay money back on giftcards.
Return address
Marjolein Elisabeth
Ritselaarsdijk 8
3291KA Strijen
Customer Service
Questions? Please contact us via hallo@marjoleinelisabeth.nl or +31 (0)6 41259784 (or use WhatsApp)